Fish IT Desktop Support and Training Manager, Linda Toro, named Manager of the Year by HDI

April 19, 2013 - Boston - The Help Desk Institute (HDI) announced their industry award winners at their 2013 Conference & Expo. HDI selected Linda Toro, Manager ofFish's IT Desktop Support and Training, as Manager of the Year.

This demonstrates Fish's leadership in the industry for providing the best desktop support practices including identifying and providing new and effective technologies and emerging trends that impact the day-to-day computer-support activities.

Award nominees undergo a rigorous evaluation process and are judged on a number of criteria, including innovation, customer focus, leadership, communication, ethics, and professionalism.

HDI is the professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year. HDI also connects solution providers with practitioners through industry partnerships and marketing services. Guided by an international panel of industry experts and practitioners, HDI serves a community of more than 120,000 technical service and support professionals and is the premier resource for best practices and emerging trends.